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Returns & Exchanges
Since our products are custom-made to order, we offer a 100% Satisfaction Guarantee. If your order isn't perfect, we'll make it right.
1
Initiate Request
Contact our support team within 30 days of delivery with your order number and photos of the item.
2
Review Process
Our quality assurance team will review your request and provide a return authorization if applicable.
3
Package Item
Securely pack the item in its original packaging, ensuring all tags are attached.
4
Receive Refund or Replacement
Once received, we will process your full refund or begin production on your corrected replacement item.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing